Return Policy

Return Policy – RiseDesignID

At RiseDesignID, we strive to provide high-quality products and an exceptional customer experience. Please review our return policy for both physical and digital products below:

Physical Products:

In case of a damaged product or a manufacturing error, We offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team at support@risedesignid.com. Returns and/or exchanges are not supported if you ordered the wrong size, color, or simply changed your mind

Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.

Digital Downloads:

Due to the nature of digital products, all sales of digital downloads are final and non-refundable. Once a digital product has been purchased and delivered, it cannot be returned, exchanged, or refunded.

If you encounter any issues with your digital download, please contact us at support@risedesignid.com, and we will do our best to assist you.